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Reservation Policy
- Deposit is due with application at time of reservation.
- International departures: A non-refundable deposit of $1000.00 per person secures your reservation.
- A number of our trips have specific reservation, payment and cancellation terms.

Payment Policy
- All balances are due 120 days prior to departure date unless otherwise specified.
- Payments can be made by credit card with a surcharge of 3.0%, bank transfer, or wire transfer.
- Participants whose balances are not received by the 120 day deadline will be cancelled and all fees forfeited.
- Late payments are subject to a $100.00 late payment fee.

Refund Policy
- Full refunds, less reservation deposit, will be provided 121 days prior to departure date unless otherwise specified.
- No refunds will be provided 120 days prior to departure date.
- All cancellation requests must be emailed to Mountain Gurus.

As departures require a minimum number of participants, Mountain Gurus must adhere to a stringent refund policy. The policy is intended to protect participants who have otherwise committed time and resources to the departure. Cancellation will not result in a refund. As we offer a personalized service, we will attempt to accommodate changes and cancellations when necessary, waiving certain fees when feasible. Mountain Gurus reserves the right to waive any fees.

Conditions & Participant Responsibility
Mountain Gurus, LLC, its owners, sponsors, agents, employees, officers, directors, associates, affiliated companies and subcontractors (herein after collectively referred to as "MG"). Mountain Gurus screens applicants to insure participants are placed on climbs, courses, treks and/or mountaineering expeditions that fit their experience, fitness level and expectations. MG reserves the right to accept, decline or refuse service to any individual from participating on any climb, course, trek or expedition at any time.

Participants are responsible for their own well-being. Participants are responsible for their health and physical conditioning, pre-departure planning, visa fees, domestic and international airfare, cost of evacuation, any incurred expense due to early departure, cost of evacuation, delay or trip cancellation, airport taxes, excess baggage charges, lost or damaged baggage, additional porter or transport charges, preparation of proper personal gear and clothing, personal hygiene, items of a personal nature or any charges incurred as a result of delays beyond the control of Mountain Gurus. Participant also agrees to follow the appropriate Leave No Trace practices. Participants are prohibited from using illegal drugs and alcohol while on MG climbs and courses. If MG staff, or a Photographer employed by MG, take photographs or video of Participants, Participants give consent for those photographs or video to be used by MG and/or Photographer for marketing and any other purposes and in any media, including in MG publications and on the MG website.

MG reserves the right to change the price of, cancel or withdraw any climb, course, trek or expedition for any reason whatsoever prior to departure. After departure, MG reserves the right to alter or omit any part of the itinerary, to substitute hotels or leaders, to change any means of conveyance without notice and without allowance of refund, with liability for increased costs (if any) incurred by the climb, course, trek or expedition member at any time.

MG hereby give notice that they act only as agents for hotels, transportation companies, land operators and suppliers of travel services. MG assumes no responsibility or liability in connection with the operation or service of any aircraft, motor vehicle, other conveyance, lodge or hotel which may be used wholly, or in part, for services to Mountain Gurus and its clients. MG, its operators, airlines and agents will not be responsible for any act, error, omission, nor for any injury, loss accident, delay, inconvenience, irregularity or damage which may be occasioned by any cause whatsoever. This includes acts of nature, hazards of traveling in politically unstable areas, civil disturbance, government restrictions, war, terrorism, or failure of any means of conveyance to adhere to published schedule.

In consideration of the services furnished me, and to be furnished me as a member of this climb, course, trek and/or mountaineering expedition, I hereby release MG and all the members of the climb, course, trek and/or mountaineering expedition from any and all damages, injuries, losses, or any cause of action which may result in me, my legal representatives or others purporting to exercise statutory or other rights arising out of, or in connection with this expedition. And I hereby assume each and every damage incident to my participation, and agree to indemnify and hold harmless MG and all members of the climb, course, trek and/or expedition against any sums which they, or any of them may be subject to pay in consequence of any claim or demand by or through me, or resulting from my being a member of this climb, course, trek and/or mountaineering expedition.

In consideration of the services of Mountain Gurus, their agents, owners, officers, volunteers, participants, employees, and all other persons or entities acting in any capacity on their behalf (hereinafter collectively referred to as "MG"), I hereby agree to release, indemnify, and discharge MG, on behalf of myself, my spouse, my children, my parents, my heirs, assigns, personal representative and estate as follows:

1. I acknowledge that rock climbing, mountaineering, and trekking in foreign countries entails known and unanticipated risks that could result in physical or emotional injury, paralysis, death, or damage to myself, to property, or to third parties. I understand that such risks simply cannot be eliminated without jeopardizing the essential qualities of the activity.

The risks include, among other things: loss or damage to equipment being used; being lost or separated from their guides or companions; the hazards of walking on uneven terrain and slips and falls; being struck by rock fall, icefall or other objects dislodged or thrown from above; the use of climbing ropes and equipment; rope burns; pinches, scrapes, twists and jolts that could result in scratches, bruises, sprains, lacerations, fractures, concussions, or even more severe life threatening hazards; the forces of nature, including lightning, weather changes and avalanche; weather and altitude can be extreme and can change rapidly without warning; the risks of falling off the rock or mountain; the risk of altitude and cold including hypothermia, frostbite, acute mountain sickness, cerebral and pulmonary edema; and exposure to potentially dangerous wild animals, insect bites, and hazardous plant life; travel in remote areas with poor or no access to emergency and/or medical services; my own physical condition, and the physical exertion associated with this activity.

Foreign countries have their own laws and standards of acceptable conduct; food and water related illnesses; foreign political, legal, social, transportation, health, and economic conditions; different standards of design, safety, and maintenance of buildings, public places, and conveyances; local & medical facilities and providers; weather conditions; criminal activity, environmental hazards; standards of living and health standards that are not equivalent to life in the United States.

Furthermore, MG employees have difficult jobs to perform. They seek safety, but they are not infallible. They might be unaware of a participant's fitness or abilities. They might misjudge the weather, other environmental conditions. They might misjudge whether the terrain is safe for travel or where or when an avalanche may occur. They may give incomplete warnings or instructions, and the equipment being used might malfunction.

2. I expressly agree and promise to accept and assume all of the risks existing in this activity. My participation in this activity is purely voluntary, and I elect to participate in spite of the risks.

3. I hereby voluntarily release, forever discharge, and agree to indemnify and hold harmless MG from any and all claims, demands, or causes of action, which are in any way connected with my participation in this activity or my use of MG's equipment or facilities, including any such claims which allege negligent acts or omissions of MG.

4. Should MG or anyone acting on their behalf, be required to incur attorney's fees and costs to enforce this agreement, I agree to indemnify and hold them harmless for all such fees and costs.

5. I certify that I have adequate insurance to cover any injury or damage I may cause or suffer while participating, or else I agree to bear the costs of such injury or damage myself. I further certify that I am willing to assume the risk of any medical or physical condition I may have.

6. In the event that I file a lawsuit against MG, I agree to do so solely in the state of Washington, and I further agree that the substantive law of that state shall apply in that action without regard to the conflict of law rules of that state. I agree that if any portion of this agreement is found to be void or unenforceable, the remaining portions shall remain in full force and effect.

By checking the box, I acknowledge that if anyone is hurt or property is damaged during my participation in this activity, I may be found by a court of law to have waived my right to maintain a lawsuit against MG on the basis of any claim from which I have released them herein.

Mountain Gurus strongly recommends you purchase a travel protection plan (Travel Insurance) to protect your investment in travel, personal assets and health during your trip. This will eliminate much financial risk and decrease your need to worry about things beyond your control. We provide a recommended policy offering competitive insurance rates with a company that has proven reliable, fair and prompt in responding to claims. It is important to obtain insurance immediately upon signing up for your trip in order for pre-existing conditions to be covered.

We do not require you to purchase travel insurance, however we know many travelers who have benefited by doing so. The insurance carrier assumes risks that would otherwise be yours. Mountain Gurus is not an insurance carrier and does not insure you against such things as theft, baggage loss, cancellation, emergency evacuation, medical treatment, flight delay or cancellation, airline or service provider bankruptcy, jury duty, personal or family sickness leading to cancellation, U.S. Department of State Travel Warnings about terrorism issued for your destination, or other risks as described in the insurance policy and in Mountain Gurus terms and conditions.

By checking the box, I acknowledge, and I have been advised that travel insurance is recommended and available at additional cost. I understand Mountain Gurus will have no responsibility to compensate me for losses that may have been covered by the recommended travel protection plan.